Apple Offers 60 More Days of Free MobileMe Service
Date : 19 Aug 2008 Category : Technology
NewsFactor NetworkMobileMe is a subscriber service that delivers push e-mail, push contacts and push calendars into the "cloud" of native applications for the iPhone, iPod touch, Macs and PCs. The goal is to keep them all synchronized, but MobileMe saw major outages and lost customer e-mails, leaving many users angry.
Even after a leadership change and promises to fix the issues, MobileMe is still plagued with problems. In the latest chapter, Apple is offering MobileMe subscribers a 60-day extension of the service for free. The running total of giveaway usage is now up to three months for a service that is just more than a month old.
A Sketchy E-Mail
Apple sent an e-mail to users late Monday night saying it had made "many improvements" to the problematic service. The e-mail read:
"To recognize our users' patience, we are giving every MobileMe subscriber as of today a free 60-day extension. This is in addition to the one-month extension most subscribers have already received. We are working very hard to make MobileMe a great service we can all be proud of. We know that MobileMe's launch has not been our finest hour, and we truly appreciate your patience as we turn this around. Read this article for more details."
The article merely offers more information about the free 60-day extension to MobileMe subscribers. A Q&A on the page dives into the "why" Apple is granting the extension and who is eligible for the extension and under what conditions. No further details were given about the root of the problems with MobileMe.
Beyond MobileMe
"Apple is not the superman its PR and its cult members say they are," said Bill Ho, a wireless analyst at Current Analysis. However, he added, reports of Android-based devices as iPhone-killers are premature. As...