Telecommuters Cause Bad Morale? Perhaps That Is Indicative Of A Bigger Problem
Date : 14 Jan 2008 Category : Business
Techdirt
With increased home connectivity and gas prices on the rise, telecommuting has grown in popularity. But, a recent study warns that organizations with high numbers of telecommuters can damage traditional workers' job satisfaction. The study, published by RPI management professor, Timothy Golden, found a correlation between the number of teleworkers in the office and lower job satisfaction in non-teleworkers. Perhaps a better explanation would be that the non-teleworkers feel like they're being treated unfairly. Although studies have shown that telecommuters are happier and less stressed, the happiness actually comes not from the telecommuting itself, but from the higher flexibility and autonomy afforded by telecommuting policies. By not chaining workers to a desk for 8 hours a day (which has also been shown to stifle productivity), employees are afforded the flexibility they need to mold their job around their busy lives, and not the other way around. Golden does realizes this fact in his report, so instead of making the telecommuters feel "special," he recommends that telecommuting be approached at an organizational level rather than a case-by-case basis. Whether or not your desk sits in your house, at the office, or both, it is not the location of the desk that is important, but rather the flexibility to choose when and where you sit.
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